I have a 9 years product design experience in different services — Communications, Sport, B2C retail, e-commerce, etc, big background in business development, team leading, project management.
Through design, I improve business performance and customer responsiveness, making my customer service experience as convenient as possible. In my work I do not only work on the details, but also stand back to see the big picture, and focus on the efforts («helicopter view»).
I’m obsessed with details and care deeply about not only how things work but what emotions they spark and how peope react to them.